Hubungan Motivasi Kerja dan Beban Kerja dengan Kinerja Tenaga Kesehatan di Puskesmas Seberang Padang Tahun 2026

UNIVERSITAS ALIFAH PADANG
Skripsi, Agustus 2026

Hafizah Syifa Fuada
Hubungan Motivasi Kerja dan Beban Kerja dengan Kinerja Tenaga Kesehatan di Puskesmas Seberang Padang Tahun 2026
xiii + 57 halaman, 8 tabel, 2 gambar, 13 lampiran

ABSTRAK
Terdapat tiga puskesmas dengan capaian kinerja program terendah, yaitu Puskesmas Seberang Padang sebesar 82,95%, Puskesmas Dadok Tunggul Hitam sebesar 88,59%, dan Puskesmas Bungus sebesar 91,20%. Puskesmas Seberang Padang memiliki capaian terendah dan masih terdapat program yang belum mencapai target serta kendala tenaga kesehatan yang dapat mempengaruhi mutu pelayanan. Penelitian ini bertujuan untuk mengetahui hubungan motivasi kerja dan beban kerja dengan kinerja tenaga kesehatan di Puskesmas Seberang Padang Kota Padang Tahun 2026.
Jenis penelitian ini adalah kuantitatif dengan pendekatan cross sectional. Penelitian dilaksanakan di Puskesmas Seberang Padang pada bulan Maret–Agustus 2026. Populasi penelitian adalah seluruh tenaga kesehatan dengan jumlah sampel 45 responden menggunakan teknik total sampling. Pengumpulan data dilakukan menggunakan kuesioner. Analisis data dilakukan secara univariat dan bivariat menggunakan uji Chi-square.
Hasil penelitian menunjukkan bahwa 62,2 memiliki kinerja tidak baik, 60,0% memiliki motivasi kerja rendah, dan 35,6% memiliki beban kerja berat. Hasil uji statistik menunjukkan terdapat hubungan signifikan antara motivasi kerja dengan kinerja tenaga kesehatan dengan p-value 0,000 (p<0,05) dan terdapat hubungan signifikan antara beban kerja dengan kinerja tenaga kesehatan dengan p-value 0,034 (p<0,05).
Kinerja tenaga kesehatan berhubungan dengan motivasi kerja dan beban kerja. Disarankan kepada Kepala Puskesmas Seberang Padang untuk meningkatkan motivasi kerja melalui pemberian penghargaan, dukungan pimpinan, kesempatan pengembangan kompetensi, serta penyediaan fasilitas kerja yang memadai. Selain itu, pembagian beban kerja perlu disesuaikan dengan jumlah tenaga kesehatan, kompetensi, dan jenis pekerjaan serta dilakukan monitoring dan evaluasi secara berkala agar kinerja tenaga kesehatan dan mutu pelayanan kesehatan kepada masyarakat dapat meningkat.

Daftar Bacaan: 27 (2016–2026)
Kata Kunci : Beban Kerja, Kinerja Tenaga Kesehatan, Motivasi Kerja

UNIVERSITAS ALIFAH PADANG
Bachelor Thesis, August 2026

Hafizah Syifa Fuada
The Relationship between Work Motivation and Workload with the Performance of Health Workers at Seberang Padang Public Health Center in 2026
xiii + 57 pages, 8 tables, 2 figures, 13 appendices

ABSTRACT
Based on the 2024 Annual Report of the Padang City Health Office, there were three Public Health Centers with the lowest program performance achievements, namely Seberang Padang Public Health Center at 82.95%, Dadok Tunggul Hitam Public Health Center at 88.59%, and Bungus Public Health Center at 91.20%. Seberang Padang Public Health Center had the lowest achievement, with several programs still failing to reach the target and health worker constraints that could affect service quality. This study aimed to determine the relationship between work motivation and workload with the performance of health workers at Seberang Padang Public Health Center, Padang City, in 2026.
This study used a quantitative method with a cross-sectional approach. The study was conducted at Seberang Padang Public Health Center from March to August 2026. The population consisted of all health workers, with a sample of 45 respondents selected using the total sampling technique. Data were collected using questionnaires. Data analysis was conducted using univariate and bivariate analyses with the Chi-square test.
The results showed that 28 respondents (62.2%) had poor performance, 27 respondents (60.0%) had low work motivation, and 16 respondents (35.6%) had a heavy workload. The statistical analysis showed a significant relationship between work motivation and health worker performance with a p-value of 0.000 (p < 0.05) and a significant relationship between workload and health worker performance with a p-value of 0.034 (p < 0.05).
Health worker performance is associated with work motivation and workload. It is recommended that the Head of Seberang Padang Public Health Center and relevant program managers improve work motivation through rewards, leadership support, opportunities for competency development, and adequate work facilities. In addition, workload distribution should be adjusted according to the number of health workers, their competencies, and types of work, accompanied by regular monitoring and evaluation to improve health worker performance and the quality of health services to the community.

References: 27 (2016–2026)
Keywords: Health Worker Performance, Work Motivation, Workload.